Privacy Policy

Last Updated: December 2024

Introduction

Northern Lights Lottery ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lottery services.

Information We Collect

Personal Information

  • Name, date of birth, and contact information
  • Government-issued identification for age verification
  • Payment and banking information
  • Account credentials and preferences
  • Transaction history and ticket purchases

Automatically Collected Information

  • IP address and device information
  • Browser type and operating system
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Verify your age and identity (19+ requirement)
  • Process ticket purchases and prize payments
  • Communicate about your account and transactions
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure security
  • Improve our services and user experience
  • Send marketing communications (with your consent)

Information Sharing

We may share your information with:

  • Regulatory Authorities: To comply with gaming regulations
  • Payment Processors: To process transactions
  • Service Providers: Who assist in our operations
  • Law Enforcement: When required by law
  • Prize Winners: Your name may be published as required by law

Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for data transmission
  • Secure servers and firewalls
  • Regular security audits
  • Restricted access to personal information
  • Employee training on data protection

Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Withdraw consent for marketing
  • Request deletion of your account
  • File a complaint with the Privacy Commissioner

Data Retention

We retain your information for:

  • Active accounts: Duration of account plus 7 years
  • Transaction records: 7 years (regulatory requirement)
  • Marketing data: Until you opt-out
  • Age verification: Permanently (legal requirement)

Cookies

We use cookies for:

  • Essential site functionality
  • Security and fraud prevention
  • Analytics and performance
  • Personalization and preferences

See our Cookie Policy for details.

Children's Privacy

Our services are strictly for individuals 19 years and older. We do not knowingly collect information from minors. If we discover we have collected data from someone under 19, we will delete it immediately.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or website notice. Continued use constitutes acceptance of changes.

Contact Us

For privacy-related inquiries:

  • Email: [email protected]
  • Phone: 1-866-555-0199
  • Mail: Privacy Officer, Northern Lights Lottery, 123 Aurora Ave, Toronto, ON M5H 2N2

Office of the Privacy Commissioner

If you have concerns about our privacy practices: